Privacy Policy

1. Information We Collect

A. Information You Provide

We may collect:

Full name

Email address

Phone number

Mailing or billing address

Health and fitness information (if voluntarily submitted)

Payment details (processed securely through Stripe)

Video/audio recordings of Zoom consultations or sales calls

B. Information Automatically Collected

When you access our Site, we may collect:

IP address

Browser type and device data

Site usage (e.g., pages visited, time on site) via cookies and analytics tools

C. Facebook Advertising and Lead Forms

We use Facebook ads and lead generation forms to promote our services. If you submit your information through one of our Facebook ads, we may use it to:

Contact you by email, text, or phone
Provide service information or offers

Follow up on your interest in Longevity Lab

You may unsubscribe or opt out of communications at any time using the link provided in emails/texts or by contacting us directly.

2. Use of Your Information

We use your information to:

Deliver services and respond to inquiries

Process secure payments via Stripe

Send emails, updates, and promotional offers (with opt-out options)

Contact you via phone, text, or email after you provide your information (e.g., through a lead form or ad)

Improve our website and customer experience

Comply with legal or regulatory obligations

Schedule and conduct sales calls via Zoom, which may be recorded for internal training and quality assurance

3. Payment Processing with Stripe

All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store or have direct access to your full credit card information.

Stripe’s handling of your information is governed by its Privacy Policy. We recommend reviewing their policy to understand how your payment data is protected.

4. Sharing of Information

We do not sell or rent your personal information. We only share your data with:

Trusted third-party service providers (e.g., Stripe, email platforms)

Legal or regulatory authorities when required by law
Professionals (like legal or accounting support) under confidentiality agreements

Internal staff for training purposes (e.g. reviewing recorded Zoom calls)

5. Data Security

We take data protection seriously and use industry-standard security measures, including:

SSL encryption

Secure data storage

Limited access controls

Despite our efforts, no digital system is 100% secure. Please use caution when submitting information online.

6. Your Rights and Choices

You may:

Request to view, correct, or delete your personal information

Opt out of marketing communications at any time

Manage or disable cookies via your browser settings

We will respond in accordance with applicable Alabama and U.S. privacy laws.

7. Cookies and Tracking

We use cookies and other tracking tools to:

Analyze website traffic

Enhance your user experience

Provide targeted ads (if applicable)

You can decline cookies in your browser settings, but some features may be limited.

8. Children’s Privacy

Our Site and services are not directed at children under 13. We do not knowingly collect data from children. If we learn that we have collected personal information from a child, we will delete it promptly.

9. Legal Compliance

We comply with applicable U.S. federal privacy laws and Alabama state privacy and data breach laws, including the Alabama Data Breach Notification Act. If a breach of your personal information occurs, we will notify you as required by law.

This Privacy Policy and any disputes arising from it are governed by the laws of the State of Alabama, without regard to conflict of law principles. Any legal proceedings must be brought in a court of competent jurisdiction located in Houston County, Alabama.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted here with an updated Effective Date. Continued use of our Site after changes are posted implies acceptance.